This Privacy Policy explains how ClinicAI ("we", "us") collects, uses, and protects information when you use our platform. By using ClinicAI you agree to the practices described here.
Information we collect
- Account data — name, email, role, and clinic association needed to provide the service.
- Health information — symptoms, documents, and prescriptions you or your clinician enter as part of a consultation.
- Usage data — log and device information used to operate, secure, and improve the platform.
How we use information
We use your information to deliver consultations, generate AI decision-support for review by a licensed clinician, manage billing, send service notifications, and keep the platform secure. We do not sell your personal information.
Data isolation and security
ClinicAI is multi-tenant: each clinic's data is isolated and accessible only to that clinic's authorized members. We apply access controls, encryption in transit, and least-privilege practices to protect your data.
AI and clinical decisions
AI-generated suggestions are decision support only. A licensed doctor reviews and is responsible for any diagnosis or prescription before it is issued.
Your rights
You may request access to, correction of, or deletion of your personal data, subject to legal and clinical record-keeping obligations. Contact us to make a request.
Contact
Questions about this policy? Reach us via our contact page or at hello@clinicai.app.